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Stamped for success: Kasie Grondin’s route to mailroom leadership

From the quaint town of Dover, New Hampshire, Kasie Grondin has found her professional home at Norwich University, where she has dedicated the past four years to ensuring the seamless operation of the campus mailroom. Initially joining as an assistant in February 2020, Grondin swiftly rose through the ranks, assuming the role of Mailroom Supervisor in January 2021.

In her current position, Grondin’s day-to-day responsibilities revolve around overseeing the intricate processes of mail and package handling while also managing a steady stream of emails, phone calls, and the ever-present demands of a bustling mailroom. With a keen eye for detail and a commitment to efficiency, she ensures that the mailroom operates like a well-oiled machine, serving as the vital link between the university and the world beyond its gates.

When asked about her career aspirations, Grondin’s response is a testament to her dedication and contentment with her role at Norwich. “I love it here. I don’t think I would want to change a thing,” she said with a smile, clearly finding fulfillment in her work and the Norwich community.

One of Grondin’s proudest accomplishments thus far has been her ability to transition from an assistant to overseeing an entire department. “I’m proud that I went from being an assistant, and now I am running an entire department. I have learned so much!” she said, highlighting the growth and personal development she has experienced during her tenure at Norwich.

Beyond her professional achievements, Grondin’s true passion lies in her interactions with the work-study students under her guidance. “I love my work-study students. They are the glue that holds me and this department together,” she said, emphasizing the importance of fostering a supportive and nurturing environment for those who contribute to the mailroom’s success.

When asked to share an interesting fact about herself, Grondin’s response reflects her warm and caring nature: “I am very considerate and caring.” It is this compassionate approach that has undoubtedly contributed to her ability to lead and inspire those around her, creating a positive and productive atmosphere within the mailroom.

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